Daniel Goleman´s bestselling ´Emotional Intelligence´ revolutionized the way we think about personal excellence. Now he brings his insight into the workplace, in a book sure to change the shape of business for decades to come. In ´Working with Emotional Intelligence´, Goleman reveals the skills that distinguish star performers in every field, from entry-level jobs to top executive positions. He shows that the single most important factor is not IQ, advanced degrees, or technical expertise, but the quality Goleman calls emotional intelligence. As Goleman shows, we all possess the potential to improve our emotional intelligence- at any stage in our career. He provides guidelines for cultivating these capabilities - and also explains why corporate training must change if it is to be effective.